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's
Physician Recruitment Code of Ethics
strictly adheres to the ethical guidelines laid
forth by the National Association of Physician Recruiters.
As a member firm,
is committed to conducting physician recruitment
under these ethical guidelines.
The following are those guidelines:
I. PREAMBLE
The
Code of Ethics is the principles and standards we
of the National
Association of Physician Recruiters have agreed to as a condition of membership. Our commitments,
actions
and professional conduct are reflected
in the following Code and represent the manner by which each
of our organizations
fulfills its obligations to other members,
the general
public, clients and candidates. The establishment
of these rules of conduct is to distinguish
our members and to reflect the pride of our commitment
to fulfilling the needs
of those for whom we provide service as well
as our colleagues.
II. DEFINITIONS
A.
Affiliate: Any company whose governance, control
or voting influence
represents common ownership of at least five percent of the related company.
B.
Board of Directors: The Board of Directors of the National Association
of Physician Recruiters.
C.
Candidate: An individual who contacts an NAPR member, or who is contacted
by an NAPR member for the purpose of securing a practice or employment opportunity.
D.
Chairperson, Ethics Committee: Appointed by the
NAPR President,
chairs all meetings of the Ethics Committee.
E.
Client: Any organization which contracts with an
NAPR member to
recruit or which utilizes paid services provided by an NAPR member.
F.
Code: The National Association of Physician Recruiters' Code of Ethics.
G.
Complainant: A person or organization who files
a complaint alleging
violation of the Code.
H.
Complaint: A written charge by a complainant alleging violation
of the Code.
I.
Curriculum Vitae: A summary of one's personal history and professional
qualifications.
J.
Ethics Committee Investigator: That member of the Ethics Committee
assigned by the Chairperson of Ethics to gather and evaluate all relevant information
about a specific
complaint filed with the Committee.
K.
Financial Relationship: A relationship with a client in which
any or all of the agreed upon fee is paid prior
to the placement of a candidate or in which
the client has
contractually (oral or written) agreed to
reimburse the firm
for any or all costs associated with the
search.
L.
Member: An organization, recruiting firm, or individual which
is a member of NAPR.
M.
NAPR: The National Association of Physician Recruiters.
N.
NAPR Subsidiary: Any company in which NAPR owns
or controls all
or a majority of the corporate shares.
O.
Potential Client: Any organization which contemplates contracting
with a NAPR member to recruit or which contemplates contracting for paid services
provided by a
NAPR member.
P.
President: Chief elected officer of NAPR.
Q.
Procuring Cause: That entity which sets in motion
a continuous series
of events culminating in a placement.
R.
Recruiter: An individual whose professional activities are
in full or part involved in the placement of physicians or healthcare providers in their own or
other organizations.
S.
Referral: A Candidate requested by an organization
or a Candidate
presented by an NAPR member to an organization seeking to recruit.
T.
Respondent: An organization, firm, or individual member which has allegedly violated
the Code.
U.
Right of Representation: A document which ascribes
the right of the
recruiting organization to represent the
candidate on an exclusive basis to one specifically
defined opportunity.
V.
Standards: NAPR Standards of Practice and Procedures.
W.
Subsidiary: Another company controlled by a member company
which owns all or a majority of its shares.
X.
Professional Conduct: A desirable pattern of commonly accepted
behavior utilized in the deportment of, actions
by and communications with other individuals
or organizations
utilized in the course of conducting one's
business or personal relationships.
Y.
Ruse: A trick or scheme for achieving some purpose.
III. ETHICAL
RULES
A. Relations
with Clients and Potential Clients
1. A member
shall reasonably fulfill all agreements made with anyone with whom they conduct
business or wish to
conduct business. 2. A member shall preserve
all confidences of a client or a potential client
regarding information
concerning business practices of the client,
unless expressly
directed by the client to reveal such confidences. 3. A member shall not make disparaging
remarks about
competitors or competing opportunities
or knowingly make a false statement of fact to a client or
another member or
non-member. A member shall state to the client
as accurately as possible a candidate's employment
history, qualifications
and salary requirements. 4. A member shall
not make an unsolicited referral for the purpose
of charging a fee. A member shall not present or refer,
either in person, or by
curriculum vitae or by name, a candidate
to a client, a potential client or another firm except
at the request of
the client or firm and only if the candidate's
name and address
are identified, and only with the candidate's knowledge and permission; however, a member
may refer a
candidate to multiple opportunities if the
candidate has given the member express permission to
do so. 5. A member
shall thoroughly examine a candidate's
education, employment history and qualifications before referring
such candidate
to a client, a potential client or another
firm unless the client, potential client, candidate, or
firm has requested
otherwise, and shall refer a candidate to
them only if the candidate generally possesses the qualifications
designated
by the above mentioned and the candidate
expresses an interest in the opportunity. 6. A member
shall negotiate a fee with a client or a potential
client or another
recruiting firm. The fee obligation shall
be fully disclosed preferably in a written agreement
signed by the client
and/or firm. 7. A member shall not initiate
the performance of services for a client if: a.
the performance of services
will result in violation of this Code or
of any applicable law; b. the member learns that the client
has used the
member's services in the past to commit actions
violative of this Code or of any applicable law; c.
the condition will prevent the member from performing
full and fair services
for a client. 8. A member shall comply with
all federal, state and local laws. 9. A member
shall conduct its business with any client or potential client
utilizing reasonable
standards of professional conduct.
B. Relations
with Candidates
1. A member
shall not knowingly make a false statement to a candidate and shall state to a
candidate as accurately as
possible the pertinent information concerning
prospective opportunities. 2. A member shall not
present a candidate's name or curriculum vitae to a client,
a potential client or
another firm except with the consent of the
candidate and after full disclosure of the client or
other firm's name and
location. 3. Firms will not fax, e-mail or
otherwise distribute curriculum vitae of candidates
without a prior contractual agreement with a client
or potential client.
Regardless of the contractual relationship,
no curriculum vitae shall be distributed without
first clearing the
candidate's name; that is, that the client
acknowledges that the candidate is not previously known to
the client or is
not active in the recruitment process at
the time the
recruiting firm introduces the candidate
to the client. 4. A member, who has
a financial relationship with a client shall not recruit or attempt to recruit a candidate
from them while
this financial relationship exists and for a period
of one (1) year following the last placement
with the client
(excluding interns, residents, or fellows
in training) unless the candidate has previously notified
the client of
his or her intent to seek another position.
5. A member shall not refer a candidate to a
client, potential client or
another firm whose business practices are
known to be violative of the Code or of any applicable
law. 6. A member shall not ruse candidates, clients
or other persons and
shall not impersonate candidates or clients.
7. A member shall preserve all confidences of
the candidate. 8. A member shall not make disparaging remarks
about competing practices
or knowingly make a false statement to a
candidate. 9. A member shall
conduct its business with any candidate or
potential candidate utilizing reasonable
standards of professional conduct.
C. Cooperation
in Investigations and Enforcement
1. An Ethics'
case will not be considered by the Committee Chair or the Committee
unless the complainant has
attempted to resolve the conflict directly
with the other entity, unless an attempt to do so will
potentially lead to
further disagreement or the violation is
so blatant as to warrant immediate action. 2. A member under
investigation by
the Ethics Committee shall cooperate
fully, personally, directly and in a timely manner with the
Ethics Committee
and its investigator or Board of Directors
concerning the alleged violation of the Code (and will
honor requests for documentation, testimony, or
explanation of the facts and
circumstances). 3. A member that reasonably
believes that another member has committed a violation
of the Code shall
inform the NAPR Headquarters Office and/or
the Chair of the Ethics Committee who will make an initial
determination as
to the validity of the potential violation
after consultation
with the President of the NAPR. 4. A member accused of a Code violation must
respond to all procedural
requirements of the investigation process
and communicate directly with the investigator.
D. Advertising
and Other Communications
1. A member
shall not in the course of its advertising, marketing, or other communications make
a false or
misleading statement about its organization,
firm or services,
or about another organization or its services. A statement will be considered false if:
a. it contains a
material misrepresentation that violates
the spirit of the Code of Ethics or omits a fact which would
make the statement
as a whole or in part misleading; b. it is likely
to create an unjustified expectation about
the results the member can achieve, or states or implies
that the promised
results which, if achieved, will violate
the Code or any
applicable law; c. it makes a comparison
of the member with another member that cannot be factually
substantiated. 2. No
member or its representatives shall
knowingly or unknowingly misrepresent or malign the position of
the National
Association of Physician Recruiters or its
members. 3. A member that lists potential employment
opportunities in all
types of media or directly to a candidate
shall ensure that such opportunities in fact exist at the
time of making such
listing. 4. A NAPR member who owns, is affiliated
with, or is related to a person or entity
which markets services or
products other than physician recruitment
(job bank, web hosting, software, networks and/or alliances,
etc.), must
notify NAPR headquarters and also identify
themselves by the name and company known to NAPR members
in any communication (verbal, letter, fax, e-mail)
which advertises such services
to other members. a. Additionally no candidate
registered with the World Job Bank, Cooperative
Mailing Program or any
future member service may be contacted for
any purpose other than to present practice opportunities
(jobs). 5. The World
Job Bank, Cooperative Mailing Program
or any future member service involving candidates are provided
to participants
for the sole purpose of advertising each
organization's practice opportunities to registered candidates.
These
member services must be utilized strictly
for their stated purpose. Transferring registered candidates
to any other
entity in whole, part or individually
without first contacting the candidate and receiving
their consent, constitutes a breach of the Ethics
Code.
E. Relations
With Other Organizations Or Individuals
1. All members
must compete in a fair and honorable manner. a. Never discredit the reputation
of any person or organization; b. Honor agreements
made between members and
refrain from defaming, maligning or falsely
accusing any person or other organization. c. Refrain
from intentionally
misrepresenting any person or opportunity
to a prospective candidate or client or another firm; d.
Act professionally
and in a businesslike manner; e. Not engage
in a deceptive or misleading manner; f. Honor both
oral and written
agreements; g. Not engage in any activity
which brings dishonor to the industry; h. Adhere
to all EEOC and state or
local affirmative action rules and regulations,
as well as all local, state and Federal laws.
F. Relationships
Between In-House Recruiters And Recruiting Firms
1. In-house
recruiters shall maintain an accurate tracking system to record the submission
of candidates by
recruiting firms and shall respond to the
firm as to the acceptability of the referral within five
(5) business days.
2. The submission of a candidate to a client
organization utilizing a physician database shall
be deemed unacceptable
if the client has been in contact with the
referred candidate within the past thirty (30) days
and has scheduled
or is in the process of scheduling an interview.
3. In-house recruiters shall not accept unsolicited
Curriculum Vitae
from a member and shall notify the recruiting
firm immediately of the invalid referral.
4. In-house
recruiters may not refer a candidate presented to them by a member to
any other entity without
written permission from the referring member,
except for referrals made to practices whose physicians
are employed by
or who are on the active staff of the organization
and for which they will pay the contracted fee.
5. In-house recruiters should not accept a referral
from any member that
is believed to be in violation of the Code
of Ethics. 6. In-house recruiters will only accept a
referral from an
entity which has set in motion a continuous
series of events which through its ongoing efforts
with both the candidate and client could result in a hire.
IV. ETHICS COMMITTEE
A. There shall
exist an Ethics Committee which will consider any complaint, first reviewed
by the President of
the NAPR and the Ethics Committee Chairperson.
B. The Ethics
Committee shall consist of the Chairperson and a minimum of five (5) members.
The Chairperson is appointed by the President of NAPR
for a three-year term.
Five (5) of the members shall be individuals
employed by active member organizations of NAPR and
appointed by the
Ethics Committee Chairperson with Board of
Directors approval
for a three-year term. A Vice-Chairperson, who will succeed the
Chairperson, shall be appointed by the Ethics' Chairperson and approved by the Board of
Directors. The
succession will occur only if the
Ethics' Chairperson is not reappointed or resigns. The Chairperson
and committee
members may succeed themselves. C.
The Ethics Committee shall be responsible for reviewing
and acting upon reported violations of the NAPR
Code of Ethics or may, on its own
initiative, file a complaint.
V. GRIEVANCE
PROCEDURES
A. Complaints
1. The Ethics
Committee shall review and adjudicate only those issues or events which are
deemed to be in violation
of the Code of Ethics. Not included in this
jurisdiction are disputes between entities involving
fees and candidate
referrals and disputes between employers
and employees (unless those referrals, fees and disputes
involve a violative
action). 2. A complaint may be filed with NAPR by anyone who has a complaint against
an NAPR member. The complaint must be in writing and
shall describe the incident
and shall be accompanied by any supporting
material to allow action on the complaint. All complaints
must be received
within twelve (12) months of alleged
violation. Complaints arising
beyond the twelve (12) month period will be reviewed by the Ethics Committee to determine if
extenuating
circumstances prevented timely action on
the complaint. 3. A complaint must be filed in writing
and sent directly to the
NAPR Headquarters Office. If the complaint
is filed with the Ethics Committee
or a member thereof, the Ethics Committee shall transmit the complaint to the NAPR
Headquarters
Office. 4. In the event that a case is brought
before the Ethics Committee which involves
either a director or a
member of the Ethics Committee, that member
will not participate
in the decision process. 5. The President and the Ethics Committee Chairperson
shall consider any and all
complaints concerning violation of the Code.
If the NAPR President and Ethics Committee Chairperson
find a reasonable cause, they shall refer the complaint
to the Ethics
Committee and the Chairperson shall assign
the case to an
Ethics' Committee Investigator.
B. Ethics Committee
Determination
1. If the complaint
is referred to the Ethics Committee, the Chairperson of the Ethics Committee
shall notify the
respondent by certified return receipt mail
that a complaint against respondent has been forwarded to
the Ethics
Committee and the Ethics Committee will investigate
the complaint. The certified letter will be sent
to the respondent
with a copy to the complainant within two (2) weeks of the receipt of the complaint by
the Ethics
Committee. The certified letter will: a.
contain a copy of
the complaint; b. contain a copy of the NAPR
Code of Ethics; c. advise respondent of the right to respond
to the complaint;
d. advise the respondent of the right to offer evidence
in written form; e. outline what areas of the Code
are deemed in violation.
C. Investigation
Process
1.
Respondent must file a response to the complaint
in writing within thirty (30) days
after the notice of
complaint is sent to respondent. If respondent
fails to answer the notification within the
thirty (30) day period,
the Ethics Committee may proceed with the
determination of the complaint and state its final disposition.
2. The Ethics Chair will assign an Ethics Committee
Investigator who will
investigate the complaint and make a recommendation
to the Ethics Committee. The committee will vote
on the
recommendation. 3. If, after the hearing,
the committee determines that a violation exists,
a sanction may be
imposed by a majority of the committee. Voting
may be either in person or by telephone conference
call. 4. The committee may impose any one or more of the
following sanctions:
Caution, Reprimand, Probation, Suspension
or Expulsion. 5. The respondent and complainant shall be
notified of the
decision in writing by certified mail
from the Ethics Committee within thirty (30) days of the
date of receiving
the response from the respondent.
D. Appeal to
Board of Directors
1. Following
a decision of the Ethics Committee, a respondent will have the right to
appeal the decision to the
Board of Directors. A respondent wishing
to appeal will file a written statement concerning the
basis for the appeal with
NAPR. (No additional evidence will be permitted
after the Ethics Committee ruling unless requested
and approved by the Board of Directors.) The Board of
Directors shall, within
thirty (30) days of receipt of the
written statement, review that statement and either grant or deny
the request for the
appeal. The decision of the Ethics Committee
will stand until the Board of Directors makes
its determination.
2. All proceedings
before the Board of Directors shall be recorded.
3. In the event
a case is brought to appeal before the Board of Directors and involves
a member of the Board, that
member will be excused from participating
in all phases of the case.
E. The Board
of Directors within thirty (30) days following the hearing of the appeal
will report its final
decision to complainant and respondent by
certified mail. This will be done by the President of the
NAPR.
F. Effective
Date: Any sanction imposed shall be
effective on the date the time for appeals
has expired following the Ethics Committee's decision,
or if a respondent
appeals to the Board of Directors, the date that the Board has rendered its decision on
the appeal.
G. Member In
Good Standing: A member shall maintain its
status of "good standing" until
one of the following events has occurred: The member's
dues are unpaid
as of February 15 for their current membership
year defined as January to December; a member has violated
the Code of Ethics and has received a sanction of
Probation, Suspension
or Expulsion.
Should a member
fail to pay its current year's dues while an Ethics Investigation is pending,
its status shall be
"resigned pending the outcome of an
alleged Ethics Code Violation Investigation." Regardless
of such
resignation, NAPR shall continue with
and complete such Ethics Investigation and shall issue appropriate
sanctions.
If a sanction of Probation (six (6) months
or more) is imposed after due process, and the member
resigns or has resigned from the NAPR its status
shall be "resigned,
not a member in good standing."
VI. SANCTIONS
AND DEFINITIONS
A. Caution:
A written warning to the respondent indicating a minor violation of
the Code has occurred and
that similar or cumulative violations could
result in a more severe sanction.
B. Reprimand:
A private communication precipitated by the respondent for conduct in which
the respondent repetitively
is violative of the Code or in which the
severity of a first-time violation warrants such action.
Multiple convictions
for Code violations requires a minimum of one
month Probation with loss of access to all
services, use of the NAPR logo and loss of status as a member
in good standing.
There will be no refund of dues previously paid.
C. Probation:
A member's privileges will be revoked for a period of up to 12 months during
which time should
additional violative conduct occur, then
the member shall be suspended or expelled. During a period
of probation, the
organization on probation may not
state that it is a member of NAPR in good standing in any written
or oral communications.
It may not have use of the NAPR logo or access to any services offered by
the NAPR and its
subsidiary companies. Furthermore, it will
not be allowed to attend any of the NAPR meetings.
There will be no refund of dues previously paid.
D. Suspension:
A period of up to 18 months during which time a sanctioned member may not
state that it is a member
of NAPR in good standing in any written or
oral communications.
It may not have use of the NAPR logo nor access to any services offered by
the NAPR and its
subsidiary companies. Furthermore, it will
not be allowed to attend any of the NAPR meetings.
At the conclusion of that period, the organization's membership
will be reviewed by
the Board of Directors at its next regularly
schedule meeting. There will be no refund of dues
previously paid.
E. Expulsion:
Expelled organizations may reapply for membership after 3 years. Furthermore,
it will not be
allowed to attend any of the NAPR
meetings. There will be no refund of dues
previously paid.
F. Corrective
Action(s): In addition to the appropriate sanction(s) for Code violations,
the respondent will be
notified by the Ethics Committee of supplemental
corrective action(s) which may be required. Non-compliance
with these corrective actions could result
in more severe sanctions.
G. Publication:
If the Board of Directors deems it useful for educational purposes, the Board
of Directors may publish
a summary of the outcome of the Ethics' case
in which the outcome resulted in a sanction of Probation
of five (5)
months or less. Under this sanction, reasonable
efforts will be made to protect the confidentiality
of individuals. In doing so, the participants will
have their names omitted.
Any sanction against a respondent which includes
probation of six (6) months or more, suspension
(for any length of
time) or expulsion will be published in the
next regularly scheduled NAPR Newsletter to the membership.
The
announcement will include the salient
facts of the case including the respondent corporate name(s)
and respondent
individual names, but will exclude the name
of the claimant.
H. Confidentiality:
All information gathered in the course of investigations by the
President and Ethics'
Committee Chairperson, the Ethics Committee
or the Board of Directors, shall be confidential except
as noted previously
and shall remain known only to those entities
and their members or employees involved in the complaint.
I. When contacted,
the NAPR will, give the membership status of a member and state if
asked, whether that member
has ever been in violation of the Code of
Ethics. The NAPR will disclose only those that have
resulted in Probation,
Suspension or Expulsion. No other sanctions
will be disclosed nor will the details of such actions
be revealed except as noted previously.
Revised May 2003
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